1911 Curve Crest Blvd. West, Stillwater, Minnesota 55082
651-430-2739 - info@valleyoutreachmn.org

Business & Donation Hours:  M, W, & F: 9:00am – 4:00pm T & Th: 9:00am – 7:00 pm
(no donations accepted at the loading docks)

Walk-in Client Service Hours: M, W, & F: 10:00am – 12:00pm T & Th: 5:00pm – 7:00 pm
(arrive 20 minutes prior to close to be fully served)

  Valley Outreach Programs  

Emergency Fund Information for our Clients

Our Emergency Fund provides financial assistance to individuals and families who are in crisis or transition. The Emergency Fund considers request for help with: rent/mortgage, utility services, transportation, medical and dental emergencies, and other basic needs crises. In addition, we work with Washington County and other area agencies to address the needs of homeless families and individuals in a comprehensive approach.

Our Emergency Fund assists qualified residents of the Stillwater Area School District (I.S.D. #834) a maximum of one time every twelve months, when eligible.    

Service Hours and Eligibility Requirements

Steps to Take If You Need Assistance

In Person Request – Priority Option for Quickest Service
Clients are asked to visit Valley Outreach during client service hours to request funding.

Client Service Hours

 MondayTuesday Wednesday Thursday Friday 
10am to 12pm5pm to 7pm10am to 12pm5pm to 7pm10am to 12pm

**Please arrive at least 20 minutes prior to the end of shift to receive services**

In the event of severe weather conditions, please call 651-430-2739 to confirm that Valley Outreach will be open for services on that day.


Proof of Identification

Clients must provide a picture ID. Acceptable forms of identification include a driver’s license, state identification card, employee identification badge, school identification card, or passport. 

Proof of Residency

Clients must provide proof of residency. Acceptable proof of residency include a current utility bill, paycheck stub, or bank account statement in the name of the adult and listing the current address, which must be dated within 45 days of the date of each visit.


Total household income must not exceed 200% of the Federal Poverty Guidelines.

2013 Maximum Income Levels by Household Size:

One (1) $23,340 Five (5) $55,820
Two (2)$31,460 Six (6)$63,940 
Three (3) $39,580 Seven (7) $72,060 
Four (4) $47,700Eight (8)$80,180 

For families/households with more than 8 persons, add $8,120 for each additional person.

If your income exceeds the guidelines, but you are currently in a crisis situation, please contact us at the number below.

Frequently Asked Questions/What to Expect

What will happen during my visit?

You will:

• Check in on computer and have a seat in the lobby

•Register with an Intake Advisor, where you will:
      • Be asked to show proof of ID and Residency, and other documents required to support request (rent statement, medical bill, repair estimate, etc.).
      • Sign waiver and release.
      • Provide basic household information.
      • Hear about our policies.

If on-site, the Emergency Fund Advisor will:   
      • Determine Eligibility
      • Make copies of documents as needed.
      • Contact creditors, if able.
      • Create a follow-up plan with next sets established.

If not on-site, the Emergency Fund Advisor will:
      • Contact you via phone within 36 hours to complete the request for assistance.

What if I have children with me?
      • A children’s play area is available during our service hours.

For any additional questions, please contact the Emergency Fund directly at 651-351-3169.


Valley Outreach is a bridge between the crisis of the moment and the solution of the future. We help our St. Croix Valley neighbors in need of food, clothing, emergency financial assistance, and other support while respecting their individual dignity and offering them encouragement and hope.

© 2013 Valley Outreach - Terms 

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