Privacy Policy & Terms

Privacy Policy

Valley Outreach respects your desire for privacy and handles any information you provide with care. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Contact forms

If you do choose to provide us with personal information voluntarily through any form that is currently available on the site, we will not distribute this information to any third party. Your information may be added to a database, but this information will not be sold to or traded with other organizations or companies. We may use your personal information to contact you in the future with newsletters, marketing or promotional materials and other information, but only if you opt in to be contacted.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Analytics (Log Data)

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Donor Privacy Policy

Valley Outreach treats all donor information collected online or offline with care, including name, physical addresses, email addresses, phone numbers, and donation details. We do not sell or share donor information. Donors can opt out of receiving any information from Valley Outreach by emailing us at or calling 651-430-2739. This opt out will be reflected in our database.

Refund Policy

Valley Outreach provides a Donation Refund Policy for your ease of mind and confidence in our organization.

If, for ANY reason, you wish for a refund of your donation, please contact us, either by calling us at (651) 430-2739 or email us at

Please tell us the date of your transaction, the amount, and the mode of payment. We also request the reason for the refund so we can improve our services. If you made your payment by credit card, be sure to call us so we can handle your refund securely.

Valley Outreach offers both full and partial refunds. They are handled as soon as we are notified with the appropriate information.

Valley Outreach is not responsible for reimbursement or compensation for the value of items received.

Valley Outreach

Valley Outreach

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